Business profile · Clinic & practice management
Castatus Visitor Manager
Modern visitor management system with touchless check-in, badge printing, and emergency notifications
Visitor management software featuring touchless check-in, badge printing, host notifications, watchlist screening with facial recognition, and emergency alerts.
About

Castatus Visitor Manager is a visitor management system that replaces paper sign-in with digital check-in. It records who's on site, supports badge printing and notifications, and helps teams maintain safer reception experiences.
The platform features touchless QR code check-in for visitors, automatic staff notifications via text, email, MS Teams, Slack, or Zoom, and visitor badge printing with customizable details. It includes watchlist screening with AI facial recognition plus name, email, and phone matching to alert security teams of potential concerns.
Visitors can be pre-registered through SaaS invites, Microsoft Outlook add-in, or website booking. The system integrates with Castatus Crisis Manager to send emergency alerts to both visitors and staff simultaneously, ensuring coordinated emergency response. Additional capabilities include two-way text messaging with visitors, digital agreement signing, government-issued ID scanning, and a virtual assistant for video reception support.
Features at a glance
- Touchless QR code check-in for visitors on personal devices
- Automatic staff notifications via text, email, MS Teams, Slack, or Zoom
- Custom visitor badge printing with photos and details
- AI facial recognition watchlist screening
- Emergency alerts to visitors and staff through Crisis Manager integration
- Government-issued ID scanning with photo matching
- Two-way text messaging with visitors
- Visitor pre-registration and digital invites
- Trusted Visitor Pass™ for frequent visitors in Apple or Google Wallet
Pricing
Pricing model: Paid
Visitor Manager Standard: $89.99 per location per month; Visitor Manager Professional: $149.99 per location per month; Enterprise available with custom pricing
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Quick answers
- What is a visitor management system?
- A visitor management system replaces paper sign-in with a digital check-in flow. It records who's on site, supports badge printing and notifications, and helps teams maintain a safer, more consistent reception experience.
- How does touchless check-in work?
- Touchless check-in typically uses a QR code so visitors can complete required steps on their own phone. This reduces lines, minimizes shared-device use, and keeps check-in moving quickly.
- Can Castatus print visitor badges?
- Yes. Castatus can print visitor badges at check-in so staff can quickly identify visitors. Badges can include names and other visit details, and can be printed on regular labels or self-expiring labels.
- How do emergency notifications include visitors?
- Castatus Visitor Manager integrates with Castatus Crisis Manager to instantly alert visitors alongside staff, ensuring everyone on site receives critical instructions and enabling faster, more coordinated emergency response.
- What information can be collected during check-in?
- Most organizations collect a name, contact info, who the visitor is meeting, and visit purpose. Castatus also allows custom fields, agreements, photos, or ID scans depending on security and compliance needs.
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