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Business profile · Clinic & practice management

KloudMD

AI receptionist, online scheduling, and patient texting for medical practices

An AI-powered front office platform that answers calls and texts, books appointments, and manages patient communications for medical, dental, and wellness

About

Screenshot of the KloudMD homepage
Homepage of KloudMD

KloudMD is an AI-powered front office platform designed for medical, dental, aesthetic, and therapy practices. It provides an AI receptionist that answers calls and texts 24/7, handles patient booking directly into existing EHR systems, and manages the entire patient communication workflow including scheduling, reminders, intake forms, payments, and reviews.

The platform integrates with most major EMR/EHR systems and offers features such as cloud-based phones, unified inbox for texts, calls, emails and direct messages, online patient scheduling, digital intake forms, billing and payment collection, appointment reminders, call transcription and analytics, AI-powered review responses, and automated insurance eligibility checking.

KloudMD is designed to automate front desk operations and reduce administrative burden on practice staff. It provides enterprise-grade security with HIPAA, SOC 2 Type II, ISO 27001, and GDPR compliance.

Features at a glance

  • AI voice receptionist that answers calls and books appointments 24/7
  • AI texting that replies to patient messages and confirms appointments
  • Online patient scheduling integrated with EHR
  • Unified inbox for calls, texts, emails, faxes and direct messages
  • Digital intake forms and consent collection
  • Appointment reminders by text and email
  • Call transcription and scoring in EHR
  • AI-generated replies to patient reviews
  • Automated follow-up for no-shows and missed opportunities

Pricing

Pricing model: Contact for pricing

Quick answers

How does KloudMD's AI answer and book calls?
KloudMD's AI receptionist answers every incoming call and can directly book patients into your EHR calendar by finding available appointment slots that match the patient's needs and writing them into your scheduling system.
Which EHR systems does KloudMD integrate with?
KloudMD integrates with most major EMR and EHR systems including athenahealth, AdvancedMD, Epic, Cerner, DrChrono, SimplePractice, Jane App, and 30+ others. If your system is not listed, the team builds new integrations on request.
Is KloudMD HIPAA compliant?
Yes, KloudMD is HIPAA compliant and also certified for SOC 2 Type II, ISO 27001, GDPR, and PIPEDA compliance with encryption, access controls, audit logging, and real-time security monitoring.
Can KloudMD check patient insurance before appointments?
Yes, KloudMD's Insurance AI feature verifies coverage with the payer before the patient's visit and answers patient questions about their insurance eligibility and copay amounts.
How quickly can KloudMD go live in a practice?
KloudMD is designed to go live in a day without disrupting existing workflows or requiring complex setup and implementation.

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KloudMD has a free listing. The owner can unlock the full profile with a paid launch for $5:

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