Business profile · Clinic & practice management
ProviderOps
NDIS software for small Australian providers to manage rosters, service records and invoicing
Web-based NDIS management software that connects rostering, worker scheduling, service record capture and invoice generation for Australian support providers.
About
ProviderOps is NDIS software designed for small Australian providers and independent support workers. It manages the complete workflow from roster creation through to invoice generation, keeping participant, worker, service and billing information connected. The platform enables providers to schedule shifts, have workers record progress notes and travel time, perform billing checks to identify missing information, and generate invoices from completed service records. It supports sole traders and small teams with flexible user roles and capacity options.
Features at a glance
- Shift scheduling and roster management
- Worker mobile app for shift completion
- Progress notes and travel time capture
- Billing checks and invoice generation
- Duplicate protection for invoicing
- Team roles and access control
- Invoice PDF export and CSV export
- Audit trail and data export
- Participant and service management
Pricing
Pricing model: Freemium
Solo A$29/month + GST (1 user, 5 participants); Small Team A$59/month + GST (10 users, 25 participants); Growing Provider A$129/month + GST (30 users, 100 participants). All prices in Australian dollars, no setup fee, no feature add-ons.
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Quick answers
- Is ProviderOps NDIS compliant?
- ProviderOps supports common NDIS provider workflows and includes billing checks to identify missing or unusual information, but these checks do not replace each provider's own compliance responsibilities.
- Is it suitable for an independent support worker?
- Yes, a sole trader can use the same connected workflow without setting up an enterprise-style system, with team controls ready when the business grows.
- Can workers see every participant?
- No, worker access is designed to be limited server-side to assigned shifts and only the participant information necessary to deliver those shifts.
- Does it include official NDIS prices?
- No, not by default. Demo records are clearly labelled, and verified support-item data can be imported and versioned later.
- Can I connect Xero or MYOB?
- Not currently. ProviderOps does not claim a live connection to Xero or MYOB; users can export invoice PDFs and CSV files while those integrations remain outside the product.
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