NDIS software for small Australian providers to manage rosters, service records and invoicing
Modern visitor management system with touchless check-in, badge printing, and emergency notifications
Stage
Not given
Not given
Founded
Not given
Not given
Based in
AU
US
Pricing model
Freemium
Paid
Pricing
Solo A$29/month + GST (1 user, 5 participants); Small Team A$59/month + GST (10 users, 25 participants); Growing Provider A$129/month + GST (30 users, 100 participants). All prices in Australian dollars, no setup fee, no feature add-ons.
Visitor Manager Standard: $89.99 per location per month; Visitor Manager Professional: $149.99 per location per month; Enterprise available with custom pricing
Key features
Shift scheduling and roster management
Worker mobile app for shift completion
Progress notes and travel time capture
Billing checks and invoice generation
Duplicate protection for invoicing
Team roles and access control
Invoice PDF export and CSV export
Audit trail and data export
Participant and service management
Touchless QR code check-in for visitors on personal devices
Automatic staff notifications via text, email, MS Teams, Slack, or Zoom
Custom visitor badge printing with photos and details
AI facial recognition watchlist screening
Emergency alerts to visitors and staff through Crisis Manager integration
Government-issued ID scanning with photo matching
Two-way text messaging with visitors
Visitor pre-registration and digital invites
Trusted Visitor Pass™ for frequent visitors in Apple or Google Wallet
What makes it different
Single connected workflow from roster through to invoice
Built specifically for small Australian NDIS providers
Designed to scale from sole traders to small teams
Worker app provides focused view of assigned shifts only
Billing checks surface missing information before invoicing
Unified platform combines visitor check-in, security screening, and emergency alerts in one system
AI facial recognition watchlist matching identifies high-risk visitors instantly
Touchless QR check-in reduces lines and shared-device use
Integrates with Microsoft Outlook for seamless staff workflow
Virtual Assistant provides unmanned video reception support
ProviderOps
Castatus Visitor Manager