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Business profile · Health tech

XUND

AI-powered medical decision support for patients and healthcare professionals

XUND develops certified AI-powered medical devices that help patients understand their symptoms and guide healthcare decisions, integrated into health systems

About

Screenshot of the XUND homepage
Homepage of XUND

XUND develops digital solutions and certified medical devices that bring clarity to healthcare decision-making. The company offers products for patients including Health Check for risk assessments, Symptom Check to help patients understand symptoms and navigate to appropriate care, and Illness Check for condition-specific assessment. For healthcare professionals, XUND provides Clinical Search, a conversational AI tool built on trusted medical knowledge.

XUND's products are classified as Software as a Medical Device and certified under MDR 2017/745 and ISO 13485:2016. The company follows strict quality standards, with medical doctors verifying the accuracy of medical content before release. All data is de-identified and stored in Germany to ensure GDPR and HIPAA compliance.

The company serves multiple healthcare sectors including payers, pharmaceutical companies, digital health platforms, providers, and pharmacies. Trusted by organizations like hkk Krankenkasse, Thieme Group, and Doktor24, XUND's modular solutions address real-world challenges in prevention, pre-triage, and clinical decision support. The company operates across three European offices and has over 10 million patients with access to XUND's technology.

Features at a glance

  • MDR 2017/745 certification
  • ISO 13485:2016 certified quality management
  • ISO 27001:2022 security compliance
  • De-identified data processing
  • German data storage for GDPR compliance
  • Multi-language support

Pricing

Pricing model: Contact for pricing

Quick answers

Are there any legal aspects to consider when integrating a medical device?
No. XUND built its products so that the API itself is the certified medical device. This means integrators can use them safely without becoming a medical device manufacturer or undergoing certification and audits themselves. Integrators only need to ensure their user communication and marketing align with standard guidelines, and XUND provides full advisory support.
How does XUND ensure the quality of medical content?
XUND's in-house team of medical doctors and editors meticulously reviews and validates all medical content before release, ensuring compliance with ISO 13485 and MDR standards. The team collaborates with Thieme Group to create fact sheets and continuously verifies medical accuracy through stress tests using thousands of literature case studies.
How does XUND protect sensitive health data?
All data is de-identified by design, meaning it cannot be linked to identify individuals. XUND has opted for local storage in Germany to ensure health data never leaves the European Union. The company maintains GDPR and HIPAA compliance through access controls and encryption of all personal information during storage and transmission.
What languages does XUND support?
XUND currently offers Symptom Check and Illness Check in English, German, Hungarian, French, Italian, and Portuguese. If needed, new languages can be added within 8-12 weeks.
Do you offer analytics on usage and outcomes?
Yes. XUND provides structured data on usage trends, such as the number of API calls or patients who completed assessments. This can be upgraded with the Data Insights add-on for more detailed analytics, including frequently reported symptoms, illnesses, or risk factors by demographic group.

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