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Business profile · Health tech

Outbound AI

Conversation AI built for healthcare that streamlines phone-based administrative work

AI-powered virtual agents for healthcare that automate phone-based administrative and billing work to boost productivity and improve staff experience.

About

Screenshot of the Outbound AI homepage
Homepage of Outbound AI

Outbound AI provides conversation AI platform built specifically for healthcare. The company's AI agents automate phone-based administrative work across the revenue cycle, including claims processing, billing, and other routine tasks. Healthcare organizations use Outbound AI's platform to augment their human workforce, reducing time spent on tedious administrative tasks while improving the work experience for staff. The company offers purpose-built solutions including Claims Work Console for physician billing practices, enterprise solutions for large healthcare organizations, and conversational AI services for solution partners.

Features at a glance

  • Claims Work Console for streamlining phone-based billing work
  • Enterprise-grade conversational AI powered by real-time inference engine
  • Integrated multimodal communications stack for voice, text and chat
  • Portfolio of AI agents for healthcare job functions and tasks
  • Human-agent teaming software that augments existing staff
  • Rapid-training service for automating provider payer mix
  • Real-time human visibility and control for trust and transparency

Pricing

Pricing model: Contact for pricing

Quick answers

What does Outbound AI do?
Outbound AI provides conversation AI built for healthcare that streamlines phone-based administrative work across the revenue cycle. The company's AI agents serve as workforce multipliers that automate routine tasks like billing and claims processing while improving the daily work experience for human staff.
What is Claims Work Console?
Claims Work Console is a SaaS solution powered by Outbound AI's Conversation AI Cloud that simplifies phone-based billing work for physician practices and medical billing companies. It provides out-of-the-box AI-powered tools for claims processing with major commercial and Medicare Advantage health plans and includes a rapid-training service to quickly automate a provider's payer mix.
How fast are Outbound AI's agents compared to human workers?
Outbound AI's virtual agents operate at up to four to five times the pace of their human partners for a fraction of the cost.
What compliance standards does Outbound AI meet?
Outbound AI is SOC and HIPAA compliant.

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