Business profile · Health tech
Cleo Cremation
Fixed-price direct cremation in Quebec and Ontario with 24/7 support
Cleo provides direct cremation services in Quebec and Ontario at one all-inclusive fixed price, with 24/7 bilingual support and paperwork assistance for
About
Cleo is a licensed cremation service operating in Quebec and Ontario. The company offers direct cremation at a single, all-inclusive price with no hidden fees or surprise costs. Families can arrange everything online or by phone with a real person answering 24/7 in English and French, with no requirement to visit a funeral home.
The service includes transportation, cremation, government paperwork, and delivery of ashes. Cleo applies for death certificates and government death benefits on behalf of families. The company also provides ongoing support for months after the cremation, handling additional paperwork and filing CPP and QPP death benefits.
In Quebec, direct cremation is priced at $1,900 plus tax, while in Ontario it is $2,500 plus tax. Government death benefits often cover most or all of these costs. Cleo was founded by Bram Paperman, whose family has a century of expertise in end-of-life care.
Features at a glance
- All-inclusive pricing with no hidden fees
- 24/7 bilingual support in English and French
- Online and phone arrangements with no office visit
- Transportation within 3-4 hours
- Government paperwork and death benefit filing
- Ongoing support for months after cremation
- Ashes delivery locally or shipped across Canada
- 5-7 business days from call to ashes received
Pricing
Direct Cremation: Quebec $1,900 plus tax (most families pay $0 after government death benefits); Ontario $2,500 plus tax (most families pay about $325 after government death benefits). Preplan: Quebec $67.62 per month; Ontario $79.10 per month (starting rate at age 50 and under, 36 payments).
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Quick answers
- What's included in your cremation service?
- Everything you need is included: transport from any location, all government paperwork and permits, the cremation itself, and delivery of the ashes to your door. Cleo also applies for death certificates and government death benefits on behalf of families.
- How quickly can you collect my loved one?
- Cleo is available 24/7 and in most cases can bring your loved one into their care within 3-4 hours of the initial call.
- How long does the cremation process take?
- From the moment you call to receiving your loved one's ashes typically takes 5-7 business days, covering required paperwork, the cremation itself, and delivery.
- Can I arrange everything online or by phone?
- Yes, everything can be arranged online or over the phone with Cleo's bilingual Care Concierge team, and a real person answers 24/7 in English or French. No office visit is required.
- What if I want to scatter or keep the ashes?
- There is no wrong answer and you don't have to decide immediately. You can scatter the ashes in a meaningful place, inter them in a cemetery, keep them at home, or divide them among family members. Cleo provides all necessary documentation.
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