Category
Customer service bots
Profiles of chatbots that answer customer questions, handle support requests and pass cases to staff on behalf of a business.
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Profiles in Customer service bots
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About Customer service bots
These bots sit on a company's site or messaging channels and deal with customer enquiries. Profiles list what the bot covers, how it hands over to a person and how to reach the vendor. Check the support contacts on the profile, since you will rely on them.